Mobile Retail Experience Specialist

Comcast Corporation; Olympia (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Comcast Corporation is seeking a Retail Service Associate to join our store team. You will deliver a best-in-class customer experience across mobile activations, education, troubleshooting, and escalations, while supporting store operations and merchandising standards.

Your role includes assisting customers with device setup, accessories, and service inquiries to ensure confidence and satisfaction. As a front-line resource, you will process exchanges, support on-demand deliveries, and help drive

Qualifications

• Must have High School Diploma or GED.
• 0-2 years of retail or customer service experience.
• Strong communication and problem-solving skills.

Responsibilities

• Assist with mobile activations, education, troubleshooting, and escalations to ensure a positive customer experience.
• Provide setup guidance for devices and accessories.
• Handle on-demand deliveries and upsell opportunities.
• Maintain store cleanliness and merchandising standards.
• Support efficient checkout and returns per policy.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking a Retail Service Associate to join our store team. You will deliver a best-in-class customer experience across mobile activations, education, troubleshooting, and escalations, while supporting store operations and merchandising standards.

Your role includes assisting customers with device setup, accessories, and service inquiries to ensure confidence and satisfaction. As a front-line resource, you will process exchanges, support on-demand deliveries, and help drive