Mobile Expert: Tech Sales and Customer Care Champion

T-Mobile; Orlando (FL); Vor Ort; USD 28.000 - 32.000; Vollzeit

Benefits dieser Stelle

Stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Medical, dental and vision insurance

Annual stock grants

Zusammenfassung

T-Mobile in Orlando is seeking energetic associates to support retail operations and help customers with technology and service needs. You will develop product knowledge, demonstrate solutions, and guide customers throughout their shopping journey. The role emphasizes customer satisfaction, digital tool usage, and service plan recommendations.

Training is provided to build expertise and confidence. Join a team that focuses on a great customer experience, incentives, and growth opportunities in a

Qualifikationen

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Legal authorization to work in the United States.
• Strong communication and customer service skills.

Aufgaben

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete training to learn retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Kenntnisse

Customer Service

Communication

Sales

Teamwork

Multitasking

Change Agility

Engaging People

Customer Problem Solving

Legally authorized to work in the US

Ausbildung

High School Diploma or GED

Tools

Digital tools

Jobbeschreibung

T-Mobile in Orlando is seeking energetic associates to support retail operations and help customers with technology and service needs. You will develop product knowledge, demonstrate solutions, and guide customers throughout their shopping journey. The role emphasizes customer satisfaction, digital tool usage, and service plan recommendations.

Training is provided to build expertise and confidence. Join a team that focuses on a great customer experience, incentives, and growth opportunities in a