Mobile Expert - Wireless Sales & Tech Solutions

T-Mobile US Inc.; Humboldt (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to help customers explore network options and devices in a fast-paced store environment. You'll learn product details, demonstrate features, and guide shoppers through their journey while delivering excellent service.

You must have a High School Diploma and at least 6 months in customer service or retail sales. Training pay and potential incentives accompany a guaranteed base rate; the role offers benefits and growth opportunities.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Strong communication and problem-solving skills are required.
• Ability to engage customers and work collaboratively in a team.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Assist with other duties as assigned by management.

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to help customers explore network options and devices in a fast-paced store environment. You'll learn product details, demonstrate features, and guide shoppers through their journey while delivering excellent service.

You must have a High School Diploma and at least 6 months in customer service or retail sales. Training pay and potential incentives accompany a guaranteed base rate; the role offers benefits and growth opportunities.