Mobile Expert - In-Store Tech Sales & Service

T-Mobile US Inc.; Grand Prairie (TX); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Résumé du poste

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a fast-paced retail environment. You will engage customers, demonstrate technology and service options, and guide shoppers through their journey with product knowledge and digital tools. Training is provided to build skills in retail processes and wireless tech.

The position emphasizes customer satisfaction, teamwork, and delivering tailored solutions. Eligible benefits include stock grants, healthcare, and a broad rewards package.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.
• Strong communication and problem-solving skills are essential.
• Ability to engage customers and work as part of a team.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties or projects as assigned by management.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED (Required)

Description du poste

T-Mobile USA, Inc. is hiring for a Mobile Associate role in a fast-paced retail environment. You will engage customers, demonstrate technology and service options, and guide shoppers through their journey with product knowledge and digital tools. Training is provided to build skills in retail processes and wireless tech.

The position emphasizes customer satisfaction, teamwork, and delivering tailored solutions. Eligible benefits include stock grants, healthcare, and a broad rewards package.