Mobile Expert | In-Store Tech & Customer Solutions

T-Mobile; Jacksonville (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Money coaches

Job summary

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to engage customers, learn the store-in-store experience, and drive sales in a fast-paced setting. You will educate customers, demonstrate products, and deliver exceptional service while building relationships and capturing referrals.

Requirements include a High School Diploma/GED and at least 6 months in customer service or retail sales. Competitively paid training, guaranteed base pay with incentives, and stock grants are part of the

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, retail environment. (Preferred).

Responsibilities

• Proactively engages with customers in a high-traffic retail environment and showcases the value of benefits.
• Complete training on store-in-store experience, products, processes, and systems.
• At T-Mobile, provide exceptional service, attract potential customers, and nurture relationships.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, retail environment. (Preferred)

Job description

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to engage customers, learn the store-in-store experience, and drive sales in a fast-paced setting. You will educate customers, demonstrate products, and deliver exceptional service while building relationships and capturing referrals.

Requirements include a High School Diploma/GED and at least 6 months in customer service or retail sales. Competitively paid training, guaranteed base pay with incentives, and stock grants are part of the