Mobile Expert: Tech-Savvy Sales & Stellar Service

T-Mobile; North Palm Beach (FL); On-site; USD 52,349,000 - 82,656,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Dental & vision insurance

Job summary

T-Mobile is hiring Mobile Experts to join our Retail Team and bring the T-Mobile brand to life in-store. You will be a brand ambassador, delivering energy and education to customers while meeting sales and service targets.

Responsibilities include assisting customers, using digital tools, and completing in-store training. A positive attitude and strong communication are essential for success in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Less than 2 years of Mobile Associate experience preferred.
• Less than 2 years of customer service and/or sales in a retail environment preferred.

Responsibilities

• Serve and sell to customers while delivering a best-in-class experience.
• Leverage digital tools in interactions and onboarding.
• Complete training on in-store experience, new skills and processes.
• Engage with customers, learn about wireless innovations and products.
• Collaborate with colleagues across channels to support customers.

Skills

Communication

Customer Service

Sales

Teamwork

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Experts to join our Retail Team and bring the T-Mobile brand to life in-store. You will be a brand ambassador, delivering energy and education to customers while meeting sales and service targets.

Responsibilities include assisting customers, using digital tools, and completing in-store training. A positive attitude and strong communication are essential for success in a fast-paced environment.