Mobile Expert: In-Store Sales & Tech Concierge

T-Mobile; Oklahoma City (OK); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Employee stock grants

401(k)

Paid time off

Paid holidays

Job summary

T-Mobile is hiring Store-in-Store Mobile Associates to be the face of the brand in a fast-paced retail setting. You will educate customers, demonstrate devices, and connect them with the right solutions while maintaining a high-energy customer focus.

The role emphasizes learning, teamwork, and delivering exceptional service, with the opportunity to grow within a dynamic Un-carrier culture and benefit from extensive employee programs.

Qualifications

• High School Diploma or GED required.
• 6 months customer service and/or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment and showcase benefits.
• Complete training on store-in-store processes and product knowledge; contribute to seamless operations.
• Build rapport with customers, drive sales activity, and follow up for referrals and Be Back processes.

Skills

Customer Service

Sales

Communication

Product Knowledge

Relationship Building

Education & Training

Education

High School Diploma or GED

Job description

T-Mobile is hiring Store-in-Store Mobile Associates to be the face of the brand in a fast-paced retail setting. You will educate customers, demonstrate devices, and connect them with the right solutions while maintaining a high-energy customer focus.

The role emphasizes learning, teamwork, and delivering exceptional service, with the opportunity to grow within a dynamic Un-carrier culture and benefit from extensive employee programs.