Mobile Expert: Tech-Savvy Retail Sales

T-Mobile; Beaumont (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate to engage customers, demonstrate features, and sell the right wireless solutions in a fast-paced retail setting. You’ll learn our products, use digital tools, and help customers navigate plans and devices to meet their needs.

The role begins with hourly pay plus training pay, with a path to Mobile Expert and eligibility for incentives and stock grants. We offer comprehensive benefits, 401(k), PTO, and opportunities to grow within a dynamic, inclusive team

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years of age

Legally authorized to work in the US

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Mobile Associate to engage customers, demonstrate features, and sell the right wireless solutions in a fast-paced retail setting. You’ll learn our products, use digital tools, and help customers navigate plans and devices to meet their needs.

The role begins with hourly pay plus training pay, with a path to Mobile Expert and eligibility for incentives and stock grants. We offer comprehensive benefits, 401(k), PTO, and opportunities to grow within a dynamic, inclusive team