Mobile Expert — Tech Sales & Customer Experience

T-Mobile US Inc.; San Diego (CA); Vor Ort; USD 27.000 - 28.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Zusammenfassung

At T-Mobile, the Mobile Associate role focuses on helping customers in a fast-paced retail environment. You will develop product knowledge, demonstrate technology, and guide customers through their shopping journey while building strong relationships.

The position offers base pay plus training pay, opportunities for annual incentives, stock grants, and comprehensive benefits. You’ll join a team that values growth, learning, and exceptional service as part of a larger Un-carrier culture.

Qualifikationen

• High School Diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in a retail environment preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Support additional duties/projects as assigned by management.

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

At T-Mobile, the Mobile Associate role focuses on helping customers in a fast-paced retail environment. You will develop product knowledge, demonstrate technology, and guide customers through their shopping journey while building strong relationships.

The position offers base pay plus training pay, opportunities for annual incentives, stock grants, and comprehensive benefits. You’ll join a team that values growth, learning, and exceptional service as part of a larger Un-carrier culture.