Mobile Expert: Tech-Sales & Customer Experience

T-Mobile; North Dartmouth (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Stock Grant

401(k)

Paid Time Off

Health Insurance

Employee Discounts

Job summary

T-Mobile is hiring a Mobile Associate to help customers choose and customize technology and wireless plans in a fast-paced retail environment. You will learn product features, demonstrate services, and deliver personalized solutions to build loyalty.

The role emphasizes customer interaction, digital tool usage, and collaboration with store teams. Prior retail or sales experience enhances the fit, with comprehensive training provided.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless tech.

Skills

Customer Service

Sales

Communication

Engaging People

Multitasking

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate to help customers choose and customize technology and wireless plans in a fast-paced retail environment. You will learn product features, demonstrate services, and deliver personalized solutions to build loyalty.

The role emphasizes customer interaction, digital tool usage, and collaboration with store teams. Prior retail or sales experience enhances the fit, with comprehensive training provided.