Mobile Expert: Tech-Savvy Retail Sales Pro

T-MOBILE USA, Inc.; Coralville (IA); On-site; USD 28,000 - 33,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service choices in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, complete required training, and collaborate with colleagues to deliver a seamless shopping experience. This role offers competitive pay, training pay, and incentives as part of the Total Rewards.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Teamwork

Multitasking

Change Agility

Customer Problem Solving

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers and guiding their technology and service choices in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, complete required training, and collaborate with colleagues to deliver a seamless shopping experience. This role offers competitive pay, training pay, and incentives as part of the Total Rewards.