Mobile Expert: Tech-Savvy Sales with Stock Rewards

T-Mobile; Dayton (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental, vision insurance

Discounts on mobile service and home

Job summary

T-Mobile is hiring for a Retail Associate to engage customers and guide them through technology and service options in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and help shoppers navigate plans and features, contributing to a positive customer experience and loyalty. Training and growth opportunities are available with competitive pay and benefits.

Qualifications

• Strong customer service and/or sales experience preferred (6 months).
• Ability to learn retail processes, systems, and wireless tech concepts.
• Excellent communication and problem-solving skills.
• Demonstrated teamwork and adaptability in a fast-paced environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Teamwork

Engaging People

18+ years old

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate to engage customers and guide them through technology and service options in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and help shoppers navigate plans and features, contributing to a positive customer experience and loyalty. Training and growth opportunities are available with competitive pay and benefits.