Mobile Expert: Tech Sales & Customer Experience

T-Mobile; Seekonk (MA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

Paid time off

Medical, dental and vision insurance

401(k)

Job summary

T-Mobile is seeking a motivated Retail Associate in the Seekonk, MA area to assist customers with technology and service solutions in a fast-paced store environment. You will build product knowledge, demonstrate features, and guide shoppers along their journey while developing strong customer relationships.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with an emphasis on teamwork and meeting sales goals within a flexible, inclusive workplace.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a motivated Retail Associate in the Seekonk, MA area to assist customers with technology and service solutions in a fast-paced store environment. You will build product knowledge, demonstrate features, and guide shoppers along their journey while developing strong customer relationships.

The role emphasizes customer interaction, digital tool usage, and service plan recommendations, with an emphasis on teamwork and meeting sales goals within a flexible, inclusive workplace.