Mobile Expert, Store-in-Store: Drive Tech Solutions

T-Mobile; Arlington (TX); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Descripción de la vacante

T-Mobile is hiring Mobile Experts to engage customers in fast-paced retail locations, educate them on wireless solutions, and demonstrate the value of services. The role focuses on solution-based selling, onboarding to self-serve tools, and delivering exceptional customer experiences.

You will participate in training, work with store teams, and contribute to meeting sales and customer satisfaction goals while growing with a leading wireless brand.

Formación

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Must be 18+ and legally eligible to work in the United States.

Responsabilidades

• Engage with customers in a high-traffic retail setting to educate and demonstrate T-Mobile solutions.
• Utilize digital tools to assist customers and onboard them to self-serve features and the T-Mobile app.
• Complete training on store processes and products; onboard customers with home store teams.

Conocimientos

Customer Service

Sales

Retail Environment

Communication

Team Collaboration

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile is hiring Mobile Experts to engage customers in fast-paced retail locations, educate them on wireless solutions, and demonstrate the value of services. The role focuses on solution-based selling, onboarding to self-serve tools, and delivering exceptional customer experiences.

You will participate in training, work with store teams, and contribute to meeting sales and customer satisfaction goals while growing with a leading wireless brand.