Mobile Expert – Store-in-Store & Customer Advocate

T-Mobile; Independence (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock purchase plan

Job summary

T-Mobile values every team member and invites you to contribute to a fast-paced store-in-store environment. You will engage customers, educate them on products, and help connect people with the services they need while growing your sales skills.

As part of a high-traffic retail team, you’ll receive comprehensive training, competitive pay, benefits, and opportunities for advancement in a culture that values ownership and customer focus.

Qualifications

• Education requirements: High School Diploma or GED; 6 months of customer service or sales experience preferred.
• Strong communication and customer service skills required.
• Ability to educate customers and upsell products.

Responsibilities

• Interact with a broad range of customers in a high-traffic retail environment using digital tools.
• Complete training on store-in-store experience, products, processes, and systems; share knowledge and perform store operations.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience, retail environment (Preferred)

Job description

T-Mobile values every team member and invites you to contribute to a fast-paced store-in-store environment. You will engage customers, educate them on products, and help connect people with the services they need while growing your sales skills.

As part of a high-traffic retail team, you’ll receive comprehensive training, competitive pay, benefits, and opportunities for advancement in a culture that values ownership and customer focus.