Mobile Expert: In-Store Tech Sales & Service

T-MOBILE USA, Inc.; Columbus (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to excel in a fast-paced, high-traffic retail setting. You will educate customers, demonstrate products, and showcase the value of T-Mobile’s benefits while delivering outstanding service.

You’ll complete comprehensive training, develop consultative selling skills, and contribute to sales goals in a supportive team. A strong customer focus and communication skills are required.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment.
• Complete training on store-in-store experience, products, processes, and systems; learn and improve skills to provide the best customer experience.
• Build rapport, trust, and loyalty with customers; attract potential customers and drive sales activity.

Skills

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction

Customer Service

Customer Engagement

Relationship Building

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to excel in a fast-paced, high-traffic retail setting. You will educate customers, demonstrate products, and showcase the value of T-Mobile’s benefits while delivering outstanding service.

You’ll complete comprehensive training, develop consultative selling skills, and contribute to sales goals in a supportive team. A strong customer focus and communication skills are required.