Mobile Sales Expert – Stock Grants & Growth

T-MOBILE USA, Inc.; Arlington (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Tuition assistance

Job summary

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations in a fast-paced environment. Responsibilities include delivering personalized tech solutions, learning retail processes, and collaborating across channels to enhance customer experience and loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience (Retail preferred).

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Handle other duties/projects as assigned by management.

Skills

Customer advocate

Competitive drive

Team collaboration

Customer-focused problem solving

18+ years old

Authorized to work in US

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA, Inc. is hiring for a retail associate to engage customers, demonstrate technology solutions, and guide them through their shopping journey.

The role emphasizes customer interaction, digital tool usage, and service-plan recommendations in a fast-paced environment. Responsibilities include delivering personalized tech solutions, learning retail processes, and collaborating across channels to enhance customer experience and loyalty.