Mobile Expert: Retail Sales & Tech Solutions

T-Mobile; Northwood (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health/dental/vision insurance

Job summary

T-Mobile is hiring in a role that supports retail operations by engaging customers and facilitating technology and service needs. The position emphasizes customer service and sales, using digital tools to explain network coverage and benefits.

Training is provided to ensure product knowledge and strong customer interactions. The role focuses on building relationships, visiting customers, and delivering personalized device and service solutions in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits.
• Complete required training to build knowledge of products, services, systems, and processes.
• Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
• Perform other duties/projects as assigned.

Skills

Customer service

Sales

Communication

Problem solving

Multitasking

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is hiring in a role that supports retail operations by engaging customers and facilitating technology and service needs. The position emphasizes customer service and sales, using digital tools to explain network coverage and benefits.

Training is provided to ensure product knowledge and strong customer interactions. The role focuses on building relationships, visiting customers, and delivering personalized device and service solutions in a fast-paced environment.