Mobile Expert: Tech Demos, Service & Growth

T-MOBILE USA, Inc.; West Derry (NH); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

12 paid holidays

Parental leave

Zusammenfassung

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by helping customers with technology and service needs in a fast‑paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey using digital tools. You will also collaborate with colleagues across channels to ensure a seamless customer experience and contribute to team initiatives.

Qualifikationen

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Strong communication and problem-solving skills are essential.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to customers.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Kenntnisse

Customer Service

Communication

Customer Problem Solving

Engaging People

Multitasking

Sales

Teamwork Orientation

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations by helping customers with technology and service needs in a fast‑paced environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey using digital tools. You will also collaborate with colleagues across channels to ensure a seamless customer experience and contribute to team initiatives.