Mobile Expert: Retail Sales & Tech Solutions

T-Mobile; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical, dental and vision insurance

Paid time off

12 paid holidays

401(k)

Job summary

T-Mobile is seeking an energetic Retail Associate in Orlando to support customers with product knowledge and service plan recommendations. You will guide shoppers through their journey, demonstrate technology solutions and build lasting customer relationships in a fast-paced environment.

The role emphasizes customer satisfaction, learning retail processes, and using digital tools to enhance engagement. Training and development are provided to help you grow within the company.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans and product features using digital tools.
• Complete required training to understand retail processes, systems and wireless tech innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties or projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking an energetic Retail Associate in Orlando to support customers with product knowledge and service plan recommendations. You will guide shoppers through their journey, demonstrate technology solutions and build lasting customer relationships in a fast-paced environment.

The role emphasizes customer satisfaction, learning retail processes, and using digital tools to enhance engagement. Training and development are provided to help you grow within the company.