Mobile Expert – Dynamic Tech-Sales & Customer Experience

T-Mobile; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Stock grant

401(k)

Employee stock purchase plan

Paid time off

Health insurance

Employee discounts

Job summary

T-Mobile is seeking a retail associate to engage customers and facilitate technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in customer interaction and digital tools. Training is provided, with potential for growth and stock-based incentives.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Ability to learn and use digital tools to assist customers.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions for customers.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer advocacy

Fast-paced selling

Team collaboration

Customer needs balancing

Education

High School Diploma/GED

Job description

T-Mobile is seeking a retail associate to engage customers and facilitate technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey while developing skills in customer interaction and digital tools. Training is provided, with potential for growth and stock-based incentives.