Mobile Store-in-Store Associate: Sales & Tech Expert

T-Mobile; Saint Petersburg (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Paid holidays

Tuition assistance

Job summary

T-Mobile is hiring Mobile Associates to drive the in-store customer experience at store locations in a fast-paced retail environment. You will greet customers, demonstrate products, and explain plans while using digital tools to assist and educate shoppers.

Throughout training, you will learn the in-store processes, current promotions, and how to deliver exceptional service. The role supports strong customer relationships and team collaboration.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience; retail preferred.

Responsibilities

• Engage customers in a high-traffic retail setting to explain and showcase T-Mobile solutions.
• Use digital tools to educate customers and demonstrate value of products and services.
• Follow training to learn in-store processes, promotions, and systems.
• Build relationships with customers and store leadership to support the customer experience.

Skills

Coaching

Communication

Consultative Selling

Customer Education

Customer Engagement

Customer Needs Identification

Customer Referrals

Customer Satisfaction

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Prospecting

Sales Techniques

18+ years

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is hiring Mobile Associates to drive the in-store customer experience at store locations in a fast-paced retail environment. You will greet customers, demonstrate products, and explain plans while using digital tools to assist and educate shoppers.

Throughout training, you will learn the in-store processes, current promotions, and how to deliver exceptional service. The role supports strong customer relationships and team collaboration.