In-Store Mobile Expert – Tech Sales & Service

T-MOBILE USA, Inc.; Scarborough (ME); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate (Store-in-Store) to engage customers in a fast-paced retail environment, educate them on our wireless solutions, and drive sales.

You will leverage digital tools, onboard customers, and collaborate with nearby stores to ensure a seamless experience. The role emphasizes relationship building, active listening, and consultative selling to meet performance targets while delivering exceptional service.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.
• Legal authorization to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools.
• Demonstrate and educate customers on T-Mobile products and services.
• Onboard customers, follow up, and drive sales activity to meet targets.
• Collaborate with nearby stores to support customer experience and store operations.

Skills

Customer Service

Sales

Communication

Relationship Building

Product Knowledge

Leadership

Coaching

Customer Engagement

Sales Techniques

Sales Prospecting

Customer Needs Identification

Customer Satisfaction Management

Customer Referrals

Customer Education

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate (Store-in-Store) to engage customers in a fast-paced retail environment, educate them on our wireless solutions, and drive sales.

You will leverage digital tools, onboard customers, and collaborate with nearby stores to ensure a seamless experience. The role emphasizes relationship building, active listening, and consultative selling to meet performance targets while delivering exceptional service.