Mobile Expert — In-Store Sales & Customer Growth

T-Mobile; York (York County); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock Grant

Employee Stock Purchase Plan

401(k)

Paid Time Off

Descripción de la vacante

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to greet customers, educate and recommend solutions in a high-traffic, warehouse/club kiosk setting.

You will learn the store-in-store experience, complete training, and work to drive sales while delivering outstanding customer experiences. The role offers competitive pay with training pay and potential incentives, plus stock benefits and broad Total Rewards.

Formación

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Ability to thrive in a fast-paced, high-traffic retail environment.

Responsabilidades

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile’s warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. As a member of our team, you are committed to providing exceptional service, and to exceeding customer expectations. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Conocimientos

Customer Satisfaction

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Relationship Building

Customer Education

Sales

Customer Communications

Communication

Product Knowledge

Leadership

Customer Referrals

Educación

High School Diploma/GED (Required)

Descripción del empleo

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to greet customers, educate and recommend solutions in a high-traffic, warehouse/club kiosk setting.

You will learn the store-in-store experience, complete training, and work to drive sales while delivering outstanding customer experiences. The role offers competitive pay with training pay and potential incentives, plus stock benefits and broad Total Rewards.