Mobile Expert — In-Store Customer Experience

T-Mobile USA; Oklahoma City (OK); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid time off

Holidays

Parental leave

Family building benefits

Tuition assistance

Disability insurance

Life insurance

Mobile service discounts

Job summary

T-Mobile USA is hiring Store-in-Store Mobile Associates to engage customers in a busy retail setting, educate on products, and drive sales. You will learn store processes, communicate effectively, and build rapport with customers to ensure outstanding experiences.

The role includes on-the-job training and incentives, with opportunities for growth and stock benefits. Applicants should be at least 18, legally eligible to work in the United States, and capable of thriving in a fast-paced

Qualifications

• High school diploma or GED required with customer service or sales experience preferred.
• Ability to thrive in a fast-paced retail environment and meet daily sales goals.
• Strong communication and relationship-building skills with customers.

Responsibilities

• Proactively engages customers in a high-traffic retail setting and educates them on products.
• Demonstrates and explains store-in-store benefits, processes and offerings.
• Continuously learns new skills and systems to improve the customer experience.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Service

Product Knowledge

Leadership

Coaching

Customer Engagement

Sales Techniques

Consultative Selling

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA is hiring Store-in-Store Mobile Associates to engage customers in a busy retail setting, educate on products, and drive sales. You will learn store processes, communicate effectively, and build rapport with customers to ensure outstanding experiences.

The role includes on-the-job training and incentives, with opportunities for growth and stock benefits. Applicants should be at least 18, legally eligible to work in the United States, and capable of thriving in a fast-paced