Mobile Expert: Dynamic Retail Sales & Tech Solutions

T-Mobile; Long Beach (CA); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Tuition assistance

Job summary

T-Mobile in Long Beach, CA is seeking a Mobile Associate to help customers with personalized technology and service solutions. You will use digital tools to explain coverage, plans and devices, and complete training on retail processes and wireless technology.

As part of a collaborative team, you’ll contribute to a seamless customer experience across channels while growing in a fast-paced, inclusive environment.

Qualifications

• High School Diploma or GED required.
• At least 6 months in customer service or sales in retail.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, plans, and product features to customers.
• Complete required training on retail processes and wireless technology.
• Collaborate across channels to support a seamless customer experience.
• Handle additional duties as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile in Long Beach, CA is seeking a Mobile Associate to help customers with personalized technology and service solutions. You will use digital tools to explain coverage, plans and devices, and complete training on retail processes and wireless technology.

As part of a collaborative team, you’ll contribute to a seamless customer experience across channels while growing in a fast-paced, inclusive environment.