Mobile Expert: Tech Sales & Customer Solutions

T-MOBILE USA, Inc.; Nederland (CO); Vor Ort; USD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Stock grant

Employee stock purchase plan

401(k)

Health insurance

Paid time off

Paid holidays

Zusammenfassung

T-Mobile USA, Inc. is seeking a Mobile Associate to help customers in our retail stores with devices, plans, and coverage, delivering a smooth shopping experience. You will build product knowledge and guide customers through their tech choices using digital tools.

You will develop customer service, sales, and teamwork skills in a fast-paced environment while supporting store goals and customer satisfaction.

Qualifikationen

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in retail preferred.

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Communication

Customer Service

Sales

Teamwork Orientation

Change Agility

Multitasking

Engaging People

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA, Inc. is seeking a Mobile Associate to help customers in our retail stores with devices, plans, and coverage, delivering a smooth shopping experience. You will build product knowledge and guide customers through their tech choices using digital tools.

You will develop customer service, sales, and teamwork skills in a fast-paced environment while supporting store goals and customer satisfaction.