Mobile Experience Specialist — Store-in-Store

T-Mobile; California; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

Parental leave

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to be the face of our warehouse/club kiosk setting, delivering energy, passion, and knowledge to every customer interaction.

You will educate, demonstrate, and recommend solutions while ensuring outstanding experiences and helping customers stay connected to what matters most. We value friendly engagement, strong product knowledge, and a proactive approach to sales in a fast-paced environment.

Qualifications

• 6 months of customer service and/or sales experience, retail environment (Preferred).

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment and educate them on products.
• Complete training on store-in-store experience, skills, products, processes, and systems.
• Attract potential customers, follow up, collect referrals, and build rapport with new and existing customers.

Skills

Customer service

Sales experience

Retail environment

Communication skills

Team player

Customer advocacy

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to be the face of our warehouse/club kiosk setting, delivering energy, passion, and knowledge to every customer interaction.

You will educate, demonstrate, and recommend solutions while ensuring outstanding experiences and helping customers stay connected to what matters most. We value friendly engagement, strong product knowledge, and a proactive approach to sales in a fast-paced environment.