Mobile Experience Specialist - Stock Grants

T-Mobile; West Mifflin (Allegheny County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee stock purchase plan

Paid time off

401(k)

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to deliver outstanding customer experiences in a fast-paced retail setting. You will educate customers, demonstrate products, and promote the value of T-Mobile’s benefits while maintaining high service standards.

Training is provided to build knowledge of products and store processes; you will contribute to strong sales activity and customer referrals, while upholding our Un-carrier culture and service commitments.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment and educates them on products and benefits.
• Complete training on store-in-store experience, products, processes, and systems; participate in knowledge sharing and store operations.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service or sales experience

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to deliver outstanding customer experiences in a fast-paced retail setting. You will educate customers, demonstrate products, and promote the value of T-Mobile’s benefits while maintaining high service standards.

Training is provided to build knowledge of products and store processes; you will contribute to strong sales activity and customer referrals, while upholding our Un-carrier culture and service commitments.