Mobile Experience Specialist — Stock Grants Eligible

T-MOBILE USA, Inc.; Gainesville (FL); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

Medical, dental, and vision insurance

Paid time off and holidays

401(k)

Résumé du poste

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to greet customers in a warehouse/club kiosk, educate on products, and drive sales in a high-traffic setting. You will learn the store-in-store experience, build rapport, and provide outstanding customer service.

Role focuses on energy, education, and exemplary customer experiences; minimum HS diploma and retail/customer service exposure preferred. Competitive base pay plus training pay and long-term incentives available.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsabilités

• Proactively engages with customers in a high-traffic retail environment and educates on benefits.
• Complete training on store-in-store experience, products, and processes; participate in knowledge sharing.
• Build rapport, attract potential customers, and drive sales activity in the location.

Connaissances

Communication

Relationship Building

Sales

Customer Service

Product Knowledge

Leadership

Coaching

Customer Needs Identification

Sales Techniques

Consultative Selling

Customer Education

Customer Engagement

Customer Satisfaction Management

Customer Referrals

Sales Prospecting

Formation

High School Diploma/GED

6 months of customer service and/or sales experience (retail)

Description du poste

T-Mobile USA, Inc. seeks a Store-in-Store Mobile Associate to greet customers in a warehouse/club kiosk, educate on products, and drive sales in a high-traffic setting. You will learn the store-in-store experience, build rapport, and provide outstanding customer service.

Role focuses on energy, education, and exemplary customer experiences; minimum HS diploma and retail/customer service exposure preferred. Competitive base pay plus training pay and long-term incentives available.