Mobile Experience Specialist: Stock Grants & Training Pay

T-Mobile; Arvada (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Paid Time Off

Comprehensive Benefits

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to be the face of our brand in a warehouse/club kiosk setting. You will engage customers, educate them on products and benefits, and drive sales in a fast-paced, high-traffic environment.

Join a team focused on delivering exceptional service, rapid learning, and ongoing personal growth. Expect comprehensive benefits, on-the-job training, and opportunities to advance within a supportive culture.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, retail environment. (Preferred)

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment, educating and showcasing the value of T-Mobile's benefits.
• Complete training on store-in-store experience, skills, products, processes, and systems to provide excellent customer experiences.
• Foster rapport, trust, and loyalty with customers, attract potential clients, follow up with referrals, and contribute to sales activity.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

18+ years of age

Legally authorized to work in the US

Education

High School Diploma/GED

6 months of customer service and/or sales experience, retail environment

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to be the face of our brand in a warehouse/club kiosk setting. You will engage customers, educate them on products and benefits, and drive sales in a fast-paced, high-traffic environment.

Join a team focused on delivering exceptional service, rapid learning, and ongoing personal growth. Expect comprehensive benefits, on-the-job training, and opportunities to advance within a supportive culture.