Mobile Experience Specialist - Retail Tech & Stock Grants

T-Mobile USA; Reynoldsburg (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Paid time off

Paid holidays

Job summary

T-Mobile USA is seeking a Mobile Associates to work in a store-in-store setting inside a warehouse/club environment. You will engage customers, educate them on T-Mobile products, and help them choose solutions that fit their needs while delivering exceptional service.

Training is provided; you’ll contribute to a fast-paced team focused on best-in-class customer experiences and ongoing sales growth in a dynamic retail space.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment (Preferred).
• Customer satisfaction: focused advocate who balances experience with performance.
• Team building: willingness to work with peers and leaders to serve customers.
• Retail sales: competitive drive to succeed in a fast-paced environment.

Responsibilities

• Proactively engages with customers in a high-traffic retail setting.
• Educates customers, demonstrates products, and showcases benefits of T-Mobile services.
• Complete training on store-in-store experience, skills, and processes.
• Attracts potential customers, follows up, gathers referrals, and drives sales activity.
• Builds relationships with customers to ensure loyalty and satisfaction.

Skills

Customer service

Sales experience

Communication

Teamwork

Retail sales

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associates to work in a store-in-store setting inside a warehouse/club environment. You will engage customers, educate them on T-Mobile products, and help them choose solutions that fit their needs while delivering exceptional service.

Training is provided; you’ll contribute to a fast-paced team focused on best-in-class customer experiences and ongoing sales growth in a dynamic retail space.