Mobile Experience Specialist — Stock Grants & Training Pay

T-Mobile; Mission Hills (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

T-Mobile is hiring a Mobile Associate to join our Retail Team of Experts and bring the T-Mobile brand to life. You will educate customers on devices and services, demonstrate how to maximize coverage, and contribute to a fast-paced store environment.

This entry role is a stepping stone to more advanced Mobile Expert responsibilities. You will complete new employee training and grow your skills while helping customers stay connected and informed.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience; retail environment preferred.
• Strong customer advocacy and enthusiastic, energetic communication.

Responsibilities

• Becomes skilled with digital tools and in-store processes to educate customers about network coverage and services.
• Build relationships with customers and partners across channels to resolve issues and identify leads.

Skills

Customer service

Retail experience

Sales

Communication

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate to join our Retail Team of Experts and bring the T-Mobile brand to life. You will educate customers on devices and services, demonstrate how to maximize coverage, and contribute to a fast-paced store environment.

This entry role is a stepping stone to more advanced Mobile Expert responsibilities. You will complete new employee training and grow your skills while helping customers stay connected and informed.