Mobile Experience Specialist — Stock Grants & Benefits

T-Mobile US Inc.; Tomball (TX); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Descripción de la vacante

T-Mobile US Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile inside a warehouse/club kiosk. You will educate customers, demonstrate solutions, and provide outstanding service in a fast-paced environment.

The role emphasizes energy, passion, and product knowledge to connect customers with the right mobile experiences. Applicants should have a High School Diploma or GED and at least 6 months of customer service or retail sales experience.

Formación

• Experience in a retail/customer-facing role is preferred.
• Strong communication and relationship-building skills are essential.
• Ability to educate customers and explain product benefits clearly.

Responsabilidades

• Proactively engages customers in a high-traffic retail environment, educating and showcasing product benefits.
• Complete training on store-in-store experience, skills, products, processes, and systems knowledge.
• Build rapport, drive sales activity, handle referrals, and manage Be Back processes with new and existing customers.

Conocimientos

Communication

Relationship Building

Sales

Customer Service

Product Knowledge

Leadership

Consultative Selling

Customer Education

Sales Techniques

Customer Needs Identification

Educación

High School Diploma/GED

6 months customer service/sales

Descripción del empleo

T-Mobile US Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile inside a warehouse/club kiosk. You will educate customers, demonstrate solutions, and provide outstanding service in a fast-paced environment.

The role emphasizes energy, passion, and product knowledge to connect customers with the right mobile experiences. Applicants should have a High School Diploma or GED and at least 6 months of customer service or retail sales experience.