Mobile Experience Specialist

T-MOBILE USA, Inc.; Newark (DE); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Medical/dental/vision insurance

Paid holidays

Job summary

T-Mobile USA, Inc. is hiring for a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions while delivering extraordinary customer experiences in a fast-paced environment.

You will learn continuously, participate in training, and contribute to sales activity. The role emphasizes customer service, relationship building, and product knowledge, with opportunities for growth and a comprehensive benefit

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in retail is preferred.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment.
• Complete training on store-in-store processes, products, and systems; apply skills to help customers.
• Proactively attract potential customers and drive sales activity at the location.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

6 months of customer service or sales experience

Job description

T-Mobile USA, Inc. is hiring for a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will educate, demonstrate, and recommend solutions while delivering extraordinary customer experiences in a fast-paced environment.

You will learn continuously, participate in training, and contribute to sales activity. The role emphasizes customer service, relationship building, and product knowledge, with opportunities for growth and a comprehensive benefit