Mobile Experience Specialist

T-Mobile USA; Clarksville (IN); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Zusammenfassung

T-Mobile USA is seeking a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will engage customers, educate on products, and showcase the value of member benefits while delivering outstanding experiences.

You will complete training on the store-in-store experience, learn new skills, and continually improve to meet customer needs in a fast-paced environment. Education: High School Diploma or GED; 6 months of customer service or retail experience

Qualifikationen

• 6 months of customer service or sales experience.
• Customer satisfaction: Focused customer advocate who loves helping customers.
• Team building: Desire to be part of the groundbreaking T-Mobile store team.
• Retail sales: Competitive drive and confidence to succeed in a fast-paced sales environment.

Aufgaben

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources.
• You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction.

Kenntnisse

Customer service

Sales

Retail experience

Customer satisfaction

Team building

Retail sales

Ausbildung

High School Diploma / GED

Jobbeschreibung

T-Mobile USA is seeking a Store-in-Store Mobile Associate to be the face of the brand in a warehouse/club kiosk setting. You will engage customers, educate on products, and showcase the value of member benefits while delivering outstanding experiences.

You will complete training on the store-in-store experience, learn new skills, and continually improve to meet customer needs in a fast-paced environment. Education: High School Diploma or GED; 6 months of customer service or retail experience