Mobile Experience Specialist

T-MOBILE USA, Inc.; Brunswick (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Medical, dental & vision insurance

Flexible Spending Account

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile inside a warehouse/club kiosk.

You will educate customers, demonstrate products, and showcase member benefits in a fast-paced environment, delivering outstanding service and building lasting relationships. You will complete training on the store-in-store experience, stay updated on products and processes, and aim to exceed customer expectations while driving sales and referrals.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, using digital tools to educate and showcase the value of benefits.
• Complete training on store-in-store experience, products, processes, and systems; participate in knowledge sharing and store operations.
• Provide excellent customer experiences, build rapport, attract potential customers, and drive sales activity in location.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Education

High School Diploma/GED

6 months of customer service/sales experience

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of T-Mobile inside a warehouse/club kiosk.

You will educate customers, demonstrate products, and showcase member benefits in a fast-paced environment, delivering outstanding service and building lasting relationships. You will complete training on the store-in-store experience, stay updated on products and processes, and aim to exceed customer expectations while driving sales and referrals.