Mobile Experience Specialist

T-Mobile US Inc.; Jacksonville (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to welcome and assist customers in a busy warehouse/club kiosk environment.

You will educate customers, showcase products, and deliver exceptional service to build loyalty and drive sales. You will complete comprehensive product and process training, engage with customers, collect referrals, and foster relationships while maintaining a fast, friendly pace in a high-traffic setting.

Qualifications

• Requires high school diploma or GED.
• Upselling and customer education experience preferred.
• Ability to communicate clearly and build rapport with customers.

Responsibilities

• Engage with customers in a high-traffic retail setting and demonstrate products and benefits.
• Complete store training on processes, products, and systems to deliver excellent customer experiences.
• Attract and connect with customers, follow up, collect referrals, and foster relationships to drive sales.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Education

High School Diploma/GED

1/2 year customer service experience

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to welcome and assist customers in a busy warehouse/club kiosk environment.

You will educate customers, showcase products, and deliver exceptional service to build loyalty and drive sales. You will complete comprehensive product and process training, engage with customers, collect referrals, and foster relationships while maintaining a fast, friendly pace in a high-traffic setting.