Mobile Experience Specialist

Comcast Resume; Memphis (TN); Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

Comcast is hiring a Retail Service Associate to support the store team across mobile activation, education, troubleshooting, and customer service. You will help keep the store clean, assist with operational priorities, and ensure customers leave excited about Comcast products.

The role focuses on hands-on device demonstrations, activation of new devices, and upselling accessories while complying with policies.

Formación

• High School Diploma or GED required.
• 0–2 years of work experience in a customer-facing role preferred.
• Excellent customer service and communication skills.

Responsabilidades

• Assist with mobile activations and customer education.
• Troubleshoot basic device issues and assist with account security.
• Support store operations and merchandising to maintain an optimal customer experience.
• Process transactions and returns efficiently and compliantly.

Conocimientos

Communication

Critical thinking

Customer-focused

Professional integrity

Resilience

Self-motivation

Teamwork

Technical knowledge

Workplace organization

Educación

High School Diploma / GED (Required)

Descripción del empleo

Comcast is hiring a Retail Service Associate to support the store team across mobile activation, education, troubleshooting, and customer service. You will help keep the store clean, assist with operational priorities, and ensure customers leave excited about Comcast products.

The role focuses on hands-on device demonstrations, activation of new devices, and upselling accessories while complying with policies.