Mobile Experience Specialist

T-Mobile; Keokuk (IA); In loco; USD 26.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical/dental/vision insurance

Paid holidays

Descrizione del lavoro

T-Mobile USA is hiring a Retail Associate to support store operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, aiming for outstanding service and loyalty.

The role emphasizes customer interaction, digital tool usage, and effective service plan recommendations.

Competenze

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred.
• Retail environment experience is a plus.

Mansioni

• Deliver personalized technology and service solutions.
• Demonstrate network coverage and plan features.
• Complete required training on processes and wireless tech.
• Collaborate with colleagues across channels.
• Perform other duties as assigned.

Conoscenze

Adaptability

Communication

Problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Formazione

High School Diploma or GED

Descrizione del lavoro

T-Mobile USA is hiring a Retail Associate to support store operations by helping customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, aiming for outstanding service and loyalty.

The role emphasizes customer interaction, digital tool usage, and effective service plan recommendations.