Mobile Experience & Sales Associate

T-Mobile; Town of Hempstead (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Employee stock grants

Paid time off

Stock purchase plan

Job summary

T-Mobile USA in the United States (New York area) seeks a Mobile Associate to engage customers and provide personalized device and service solutions. You will use digital tools to demonstrate network coverage and benefits, build customer relationships, and complete required training to support sales and service goals.

The role includes an hourly base pay with training pay and potential annual incentives, plus eligibility for stock grants and comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA in the United States (New York area) seeks a Mobile Associate to engage customers and provide personalized device and service solutions. You will use digital tools to demonstrate network coverage and benefits, build customer relationships, and complete required training to support sales and service goals.

The role includes an hourly base pay with training pay and potential annual incentives, plus eligibility for stock grants and comprehensive benefits.