Mobile Tech Sales Associate

T-Mobile; San Francisco (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family building benefits

Commuter program

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment, build product knowledge, and recommend service plans.

You will use digital tools to demonstrate coverage and features, complete training, and collaborate with team members to ensure a seamless shopper journey. Employees receive a competitive base salary plus a broad Total Rewards package, including stock grants, stock purchase plan, 401(k), paid time off, holidays, and extensive health

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Engaging people

Multitasking

Teamwork

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers in a fast-paced retail environment, build product knowledge, and recommend service plans.

You will use digital tools to demonstrate coverage and features, complete training, and collaborate with team members to ensure a seamless shopper journey. Employees receive a competitive base salary plus a broad Total Rewards package, including stock grants, stock purchase plan, 401(k), paid time off, holidays, and extensive health