Mobile Tech Sales Associate: Customer Solutions

T-Mobile; Glendale (DE); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health benefits

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers in-store, demonstrate devices and service plans, and tailor solutions to individual needs.

You will learn retail processes, use digital tools, and collaborate with colleagues to deliver a seamless shopping experience for every customer.

The role offers competitive pay, comprehensive benefits, on-the-job training, and opportunities for growth within a dynamic team.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales in retail preferred.
• Must be 18+ and legally allowed to work in the United States.
• Ability to use digital tools and learn new systems.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized tech solutions.
• Utilize digital tools to demonstrate network coverage, service plans and features.
• Complete required training to build knowledge of retail processes and wireless tech.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Perform other duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Legal work status

Age 18+

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to engage customers in-store, demonstrate devices and service plans, and tailor solutions to individual needs.

You will learn retail processes, use digital tools, and collaborate with colleagues to deliver a seamless shopping experience for every customer.

The role offers competitive pay, comprehensive benefits, on-the-job training, and opportunities for growth within a dynamic team.