Mobile Associate: Tech-Savvy Customer Champion

T-MOBILE USA, Inc.; Round Rock (TX); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Employee discounts

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates for Store-in-Store roles in a dynamic, high-traffic retail setting. You will engage customers, demonstrate products, and build relationships to drive sales while learning the latest solutions and processes.

Training and onboarding are provided to help you become a product expert and deliver exceptional service. You will operate in a fast-paced environment, support store operations, and leverage digital tools to assist customers.

Qualifications

• Customer-focused advocate with a passion for delivering great service.
• Team player who shares knowledge and supports peers to meet goals.
• Competitive drive to succeed in a fast-paced retail setting.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate them on T-Mobile solutions.
• Use digital tools and self-serve options to demonstrate value and close sales.
• Learn new skills, products, and processes, and maintain store operations including opening/closing duties.

Skills

Customer satisfaction

Team building

Retail sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates for Store-in-Store roles in a dynamic, high-traffic retail setting. You will engage customers, demonstrate products, and build relationships to drive sales while learning the latest solutions and processes.

Training and onboarding are provided to help you become a product expert and deliver exceptional service. You will operate in a fast-paced environment, support store operations, and leverage digital tools to assist customers.