Mobile Associate: Dynamic Retail Tech & Customer Experience

T-MOBILE USA, Inc.; Colorado Springs (CO); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Annual stock grant

Employee Stock Purchase Plan

401(k)

Paid time off

Medical, dental and vision insurance

Discounts on mobile service & home 인터넷

Job summary

T-Mobile USA, Inc. is hiring Mobile Associates to join a Retail Team of Experts. You’ll learn the brand, educate customers, and demonstrate devices while building relationships in a fast-paced environment.

This entry-level role includes on-the-job training, with a path to Mobile Expert, and a compensation package featuring base pay, stock grants, and a broad benefits program. Join a culture that values growth and teamwork.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service/sales experience preferred.
• Able to learn and demonstrate new devices and services.

Responsibilities

• Assist customers with product selection and demonstrate latest technology.
• Sell devices and service plans to meet customer needs.
• Provide world-class customer experience and build loyalty.
• Complete training on in-store processes and systems.
• Identify and hand off small business leads.
• Support team initiatives and foster inclusive environment.

Skills

Customer service

Sales

Team collaboration

Problem solving

18+ years

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring Mobile Associates to join a Retail Team of Experts. You’ll learn the brand, educate customers, and demonstrate devices while building relationships in a fast-paced environment.

This entry-level role includes on-the-job training, with a path to Mobile Expert, and a compensation package featuring base pay, stock grants, and a broad benefits program. Join a culture that values growth and teamwork.