Mobile Associate — Dynamic Tech Sales & Customer Experience

T-Mobile; Lacey (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Job summary

The Store-in-Store Mobile Associate at T-Mobile in Washington state delivers energetic, knowledgeable customer experiences in a fast-paced warehouse/club setting. You educate customers, demonstrate solutions, and highlight member benefits while maintaining high service standards.

You will receive comprehensive training, grow your product knowledge, and help customers stay connected. The role offers competitive pay and benefits, with opportunities to advance within a growth-oriented culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment using digital tools and demonstrating value of benefits.
• Complete training on store-in-store experience, skills, products and processes; learn and share knowledge for best customer experience.
• Build rapport, trust, and loyalty with customers, attract referrals, follow up with customers, and drive sales activity.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Age 18+

Legally Authorized to Work in US

Education

High School Diploma/GED

Job description

The Store-in-Store Mobile Associate at T-Mobile in Washington state delivers energetic, knowledgeable customer experiences in a fast-paced warehouse/club setting. You educate customers, demonstrate solutions, and highlight member benefits while maintaining high service standards.

You will receive comprehensive training, grow your product knowledge, and help customers stay connected. The role offers competitive pay and benefits, with opportunities to advance within a growth-oriented culture.