Mobile Store Associate — Dynamic, Customer-Driven

T-MOBILE USA, Inc.; Selma (TX); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Tuition assistance

Stock grants

Mobile service discounts

Home internet discounts

Commuter and transit programs

Pet insurance

Job summary

T-Mobile USA, Inc. seeks energetic Store-in-Store Mobile Associates to be the face of T-Mobile inside a warehouse/club kiosk. You will energize customers, educate on products, and drive solutions in a high-traffic environment.

You will complete training, learn the store-in-store experience, and continuously improve your skills to deliver exceptional experiences and foster loyalty with every interaction.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Interact with customers in a high-traffic retail setting, educate customers and showcase benefits.
• Complete training on store-in-store experience, new skills and processes to improve customer experience.
• Build rapport, drive sales, follow up with customers and cultivate referrals and repeat business.

Skills

Communication

Leadership

Customer satisfaction

Sales techniques

Customer service

Customer engagement

Relationship building

Customer education

Sales

Customer communications

Product knowledge

Customer referrals

Sales prospecting

Consultative selling

Coaching

Needs identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks energetic Store-in-Store Mobile Associates to be the face of T-Mobile inside a warehouse/club kiosk. You will energize customers, educate on products, and drive solutions in a high-traffic environment.

You will complete training, learn the store-in-store experience, and continuously improve your skills to deliver exceptional experiences and foster loyalty with every interaction.