Mobile Store Associate - Dynamic In-Store Tech & Sales

T-MOBILE USA, Inc.; Gastonia (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of our warehouse/club kiosk. You will energize customers, educate them on products, and elevate their experience in a fast-paced setting.

You will receive training on processes and products, with opportunities to grow into higher‑level roles. A high school diploma is required, and 6 months of retail or customer service experience is preferred. This role offers full‑time hours and a dynamic team environment.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment, educating and showcasing benefits.
• Complete training on store-in-store experience, products, processes, and systems; participate in knowledge sharing and store operations.
• Build rapport, attract potential customers, and drive sales while ensuring exceptional service.

Skills

Coaching

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of our warehouse/club kiosk. You will energize customers, educate them on products, and elevate their experience in a fast-paced setting.

You will receive training on processes and products, with opportunities to grow into higher‑level roles. A high school diploma is required, and 6 months of retail or customer service experience is preferred. This role offers full‑time hours and a dynamic team environment.