Mobile Activation & Support Specialist

Comcast; Shelby Township (SD); On-site; USD 19,000 - 26,000; Full time

Job summary

Comcast is seeking a Retail Service Associate to support store teams across mobile activation, education, and troubleshooting. You will help customers choose and set up devices, and ensure a clean, welcoming store environment.

This role emphasizes customer experience, teamwork, and accountability, with opportunities to upsell accessories and services while following Comcast operating principles.

Qualifications

• High School Diploma or GED required.
• 0-2 years of relevant work experience.
• Excellent communication and customer-service skills.

Responsibilities

• Provide a white-glove experience activating new devices or BYOD to the network.
• Educate customers on device features and services to drive satisfaction.
• Assist with in-store transactions and problem resolution as needed.

Skills

Communication

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Workplace Organization

Education

High School Diploma / GED (Required)

Job description

Comcast is seeking a Retail Service Associate to support store teams across mobile activation, education, and troubleshooting. You will help customers choose and set up devices, and ensure a clean, welcoming store environment.

This role emphasizes customer experience, teamwork, and accountability, with opportunities to upsell accessories and services while following Comcast operating principles.