Mission Control Dispatcher — Fast-Paced HVAC & Plumbing

AllTech Services, Inc.; Sterling (VA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Opportunities

80 Hours PTO

8 Paid Holidays

Paid Birthday Off

Medical, Dental, Vision Coverage

Life Insurance

Disability Insurance

401(k) with match

Free mental health counseling

Chiropractic care

Diagnostic health screenings

Employee Assistance Program

Tuition Reimbursement

Employee Discount Programs

Travel, dining, entertainment & pet保险

Job summary

AllTech Services, Inc. in Northern Virginia seeks a Dispatcher to become the nerve center of our operation. You will ensure the right technician reaches the right customer at the right time, coordinating technicians, customers, and leadership to maximize efficiency and satisfaction.

You will proactively anticipate challenges, balance customer expectations with technician strengths, and keep schedules and invoicing flowing through our tech platforms with energy and professionalism.

Qualifications

• Minimum 2 years dispatching experience (HVAC/Plumbing/Home Services preferred).
• Knowledge of Northern Virginia area is essential.
• Ability to think ahead and make quick, data-driven decisions.

Responsibilities

• Coordinate communication between technicians, customers, and leadership.
• Strategically manage the dispatch board to maximize efficiency and customer satisfaction.
• Anticipate challenges and adjust plans to keep operations running smoothly.
• Maintain accurate work orders, schedules, and invoicing through our platforms.
• Bring energy, professionalism, and positivity to Mission Control daily.

Skills

Dispatching experience

NV knowledge

Calm under pressure

Problem solving

Clear communication

Forward thinking

Teamwork

CARE values

Job description

AllTech Services, Inc. in Northern Virginia seeks a Dispatcher to become the nerve center of our operation. You will ensure the right technician reaches the right customer at the right time, coordinating technicians, customers, and leadership to maximize efficiency and satisfaction.

You will proactively anticipate challenges, balance customer expectations with technician strengths, and keep schedules and invoicing flowing through our tech platforms with energy and professionalism.